Wild Woolly (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
A. Personal Information
Full Name
Mobile Number
Email Address
Shipping & Billing Address
Payment Information (processed via secure third-party gateways)
B. Non-Personal Information
IP Address
Browser Type
Device Information
Cookies & Usage Data
Website interaction data
We collect only information that is necessary for order processing, customer support, and improving user experience.
2. HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
To process and fulfill your orders
To provide order updates and shipping notifications
To respond to customer service inquiries
To prevent fraudulent transactions
To improve website performance
To send promotional emails/SMS (if opted in)
Wild Woolly does not sell, rent, or trade your personal information to third parties.
3. PAYMENT SECURITY
All payments are processed through authorized and secure Indian payment gateways.
Wild Woolly does not store your credit/debit card details, CVV, UPI PIN, or net banking credentials.
Payment information is encrypted and handled directly by certified third-party payment processors.
We shall not be liable for any breach occurring at the payment gateway’s end.
4. COOKIES POLICY
Our website may use cookies to:
Improve browsing experience
Remember login/session preferences
Analyze traffic trends
You may disable cookies in your browser settings; however, certain website features may not function properly.
5. DATA SHARING & DISCLOSURE
We may share your information only in the following circumstances:
With courier partners for order delivery
With payment gateways for transaction processing
When required by law or government authority
To prevent fraud or unauthorized activity
We do not share personal data for advertising resale purposes.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no online transmission or electronic storage method is 100% secure. By using our website, you acknowledge and accept this risk.
Wild Woolly shall not be held responsible for unauthorized access caused by events beyond our reasonable control.
7. DATA RETENTION
We retain your information only as long as necessary:
For order processing
For legal compliance
For dispute resolution
We reserve the right to delete inactive accounts or outdated data.
8. USER RIGHTS
You may:
Request correction of inaccurate data
Request deletion of your personal information (subject to legal requirements)
Opt-out of promotional communications
Requests may be sent to: Email: support@wildwoolly.in
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. Wild Woolly is not responsible for the privacy practices or content of such websites.
Users are advised to review third-party privacy policies separately.
10. CHILDREN’S PRIVACY
Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. CHANGES TO THIS POLICY
Wild Woolly reserves the right to modify this Privacy Policy at any time without prior notice.
Changes will be updated on this page with revised “Effective Date.”
Continued use of the website after changes constitutes acceptance of the updated policy.
12. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall fall under the jurisdiction of courts located in Kuchaman City, Rajasthan, India.
13. CONTACT US
For any privacy-related questions or concerns, contact:
Wild Woolly Email: support@wildwoolly.in Registered Address: Kuchaman City, Rajasthan, India.
